Shipping policy

Shipping Timeline:

• Orders are typically processed within 1–2 business days after payment confirmation.
• Once dispatched, delivery usually takes between 2 to 7 business days depending on your location.
• You will receive a tracking number via email or SMS once your order is shipped.

Shipping Coverage:

• We currently ship orders within India.
• For remote or non-serviceable areas, additional delivery time may apply or cancellation may be initiated with a full refund.

Shipping Charges:

• We offer free shipping on all prepaid orders above ₹499.
• A standard shipping fee of ₹50 applies to orders below ₹499.
• Cash on Delivery (COD), if available, may include an extra fee of ₹30.

Delays

• Delivery delays may occur due to weather, strikes, holidays, or unforeseen courier issues.
• If your order is significantly delayed, please contact our support team for assistance.

Order Tracking:

Once your order is shipped, a tracking number will be sent to your registered email or phone number. You can track your shipment via the courier website.

Incorrect Address Disclaimer:

Please ensure that your shipping address is complete and accurate. We are not responsible for non-delivery due to incorrect addresses provided by the customer.

Contact Us:

If you have any questions or concerns regarding your order, feel free to contact us at:
📧 Email: support@zyralane.shop
📞 Phone: +917894884253
📍 Address: New Govt. Colony, 29, Badal Pally, Bansdroni, Kolkata, West Bengal 700070

Last updated: July 27, 2025