Cancellation and Refund

Cancellation Policy:

• Orders can be canceled within 1 hour of placing them by contacting us at or calling us at .
• After 1 hour, the order will be processed and cannot be canceled.
• We reserve the right to cancel any order due to stock limitations, pricing errors, or other issues.

Refund Policy:

• We offer refunds only in cases where the product received is damaged, defective, or significantly different from the description.
• Refund requests must be made within 3 days of receiving the product.
• To request a refund, please contact us at with your order number and supporting images (if applicable).
• Approved refunds will be processed within 5–7 business days to your original payment method.

Shipping-Related Refunds:

• If the product is not delivered within 15 days, you are eligible for a full refund.
• If the courier marks your order as delivered but you haven’t received it, please contact us within 48 hours.

Non-Refundable Items:

• Digital products or services once delivered/downloaded.
• Personalized/customized items unless defective.

Contact Us:

If you have any questions about cancellations or refunds, feel free to reach out at:
📧 Email: support@zyralane.shop
📞 Phone: +917894884253
📍 Address: New Govt. Colony, 29, Badal Pally, Bansdroni, Kolkata, West Bengal 700070

Last updated: July 27, 2025